Contact us

Questions about your cinema visit

Whether it's about a booking, membership, ticket sales or general questions and feedback, our guest service is here to help. We are available every day from 14h to 20h via phone and e-mail. For questions about bookings or memberships, we can help you even faster if you have your booking or membership number ready.

Our guest service does not accept reservations

Our guest service does not accept reservations. Please purchase your tickets online or see below for more options. We do not charge you any additional fees. If you have any issues with purchasing tickets or need special assistance, our guest service is happy to help.

Answers to many of your questions may be found in
our online help area
.

hilfe.yorck.de

Kinokassen und Reservierungswünsche

Telefonische Reservierungswünsche richtest du an unserer Kinokassen, die du während der Öffnungszeiten erreichst. Alternativ empfehlen wir dir deinen Wunschsitzplatz online ohne Aufpreis zu sichern.☎️ 089 / 59 19 83 oder 089 / 59 19 18